Ajel BPO Solutions provides performance driven and high quality outsourcing services. We offer innovative range of BPO services for your business. We help our clients to reduce costs, improve quality and exceed their customer base. Ajel offers BPO solutions that allow you to focus on your core business and strengthen your competitive edge. Our professional experience has taught us the success of call Centre business and we believe that outsourcing industry hinges on good technology base, talented workforce and constant focus on fulfillment of objectives.
Ajel relentlessly focuses on quality that has been independently acknowledged by the BPO industry.
Data digitization & validation
At Ajel, we provide our customers with highly accurate Data Entry and Data Processing services. Our customers regularly outsource their Data Entry work to us because of our high level of accuracy, timely deliveries and total confidentiality. In the case of data entry services, the data is re-keyed to provide 99.99% accuracy.
Our Data Processing Capabilities!!!
- Data & Order Entry
- Data Digitization
- Data Conversion
- E-Cataloging
- Forms Processing
Document Management Services
Today’s office environment is becoming increasingly alarming with papers stacked away to confuse the scene. SBL’s document management services help you to maintain a perfect paperless office scenario.
SBL offers efficient outsourcing alternative for managing the data workflow of any business. We have the right people and the right technology to analyze and process your documentation requirements with the prerequisite quality. Our vast experience in managing and processing data in different forms such as HTML, XML, and microfilm enables us to produce the required outputs with quick turnaround times.
Our Document Management Services include
- Document Indexing
- Document Imaging
- Document Formatting
- Document Portal management
Vendor payments processing
Supply Chain Management (SCM)
Covering the procure-to-pay and order-to-cash cycle processes including but not limited to purchase order validation, vendor management, payment processing, order management, collections, cash application, and receivables follow ups in addition to other common processes around a solid ERP backbone.
Employee It Help-Desk Services
The employee IT help-desk services extend the technical problem solving, and support for the corporate employees. Our wide range of Employee IT Help-desk Services include system problem resolutions related to desktop, notebooks, OS, connectivity etc., new service requests, product usage queries, office productivity tools support including browsers and mail, IT operational issues, routing specific requests to designated contacts and remote diagnostics etc.
Voice Based Services
Customers’ delight is a critical success factor for new age enterprises. Ajel understands IT enabled customer service processes through its years of experience. Ajel offers customized customer contact solutions in areas like:
- Customer service
- Technical support
- Inbound and outbound processes
- Backend support
The strength of our processes and methodologies allows us to offer transaction-based pricing models and output-based pricing models. Thus, our clients pay for results rather than the effort.
